Any question about DENHAM, your online order or your account? Check our frequently asked questions or navigate through our support topics
Top 5 answers
Track my order
Once your order has been shipped, you'll receive a shipping email with a link to track your order. You can also go to our order tracker. If you haven't received any email, please contact our Customer Service.
Order (partially) cancelled
On VERY rare occasions, we might have to cancel (part of) your order. This happens when we’re processing simultaneous requests on the same item(s), hence the cancelled order or item(s). You will receive, in addition to your shipment email, a cancelled item(s) email. If not there could have been a technical error with sending out the email, please contact our Customer Service to get more information on this situation.
Change my order
Unfortunately once you've placed the order, we can't make any further changes to it.
Return my order
If you wish to return one or more items from your order, please use the Return Form and pre-printed Return Address Label included in your order. If you lost your Return Address, please do the following: Mail your parcel to the below address, and include your Return Form in the parcel: CB-Fashion DENHAM, Vossenbeemd 111G, 5705 CL, Helmond, The Netherlands
You can enter your promotional code in 'MY SHOPPING BAG' before heading to the Check Out page. If your promotional code isn't working, it is possible that your code is invalid, was already used, or is not applicable on the product(s) in your cart. For more information, please check the code's terms and conditions. If you still have trouble entering your promotional code, please contact our customer service team.