Now Available: Call & Collect.
From Wednesday, December 22nd, DENHAM will be introducing an order and pick-up option for our Dutch Stores - Call & Collect.
Customers will be able to order our latest collection via phone, email or WhatsApp at the store location of their choice for store pick-up at an allocated time & date.
A full list of participating stores and FAQs on Call & Collect Service is listed below.
Please note, customers are not allowed inside the stores with our Call & Collect service.
1071 ZA Amsterdam
1016 HR Amsterdam
Maastrichter Brugstraat 16
6211 ET Maastricht
Call & Collect Service FAQ's
When will the stores be open?
Monday & Sunday 12-17 CET, Tuesday - Saturday 10-17 CET. Please note, you are not able to enter the store, but will be able to collect your order outside the store.
Is it possible to order online and pick-up in store?
No, you can only place a store order via Whatsapp, email or phone.
Is it possible to return an online order in the store?
Do I need to make an appointment to pick-up my Call & Collect order?
Yes, a timeslot will be given by the store when an order is placed.
What number do I have to call for Call & Collect?
The phone number of the store where you want to collect your order from.
How do I pay for a Call & Collect order?
You pay when collecting your order. Preferably by card, but the option to pay by cash is also possible.
What is the Call & Collect return policy?
You can return items ordered by Call & Collect to the same store. Please call the store you originally ordered from to schedule a time and date to hand over your return within two weeks. A full or partial refund will be made when needed.
How do I place an order?
- Let one of our stores know the items you're interested in ordering either by phone, email or Whatsapp.
- Clearly state the item name or article number, colour or washing and your size. (you can also send a screenshot of the item(s) you'd like to order for collection.)
- The store will inform you of the availability of each item.
- The store will give you a time and date for when you can collect your order.